Twilio

4.4 (Based on all products)

Twilio is one of the top IT solutions company catering to thousands of customers across the country. The company's award-winning I... Read More

  • Details
  • Products
  • User Reviews
  • FAQ’s

Twilio Overview

Twilio is one of the top IT solutions company catering to thousands of customers across the country. The company's award-winning IT solutions are empowering Indian businesses and fueling their growth. Further, Twilio customer care service is prompt, and its team is always available to address the issues of end-users.

Twilio Details

  • . Location: California
  • . Found Year: 2008
  • . Industry: N/A
  • . Company Size: 1000+ Employees
  • . Founder: Evan Cooke, Jeff Lawson, John Wolthuis

Twilio Products


4.4 /5

Twilio

From Call Center CRM Software

PRICE ON REQUEST


0 /5

SendGrid

From Email Marketing Tools

PRICE ON REQUEST

Twilio Rating & Reviews

83%

Highly Recommended

Overall Score

4.4/5
Based on 3 Reviews
  • Twilio

Pros

“Twilio's programmable messaging and two-way messaging allow me to talk to my customers and leads in a more personable way. I now have the tools needed to get a better understanding of my customers' needs and help them find the right solutions for their business.” Sarthak - Sep 5, 2022

“I have been using Twilio for a while now and it makes it easy to send and receive text messages to your clients. It has helped me a lot to send out text messages to a list of clients notifying them of an event or to send a quick response to an individual client. I have also used it to create automated responses for the text messages being received.” Mohit Garg - Sep 1, 2022

“I use Twilio to send text messages to my customers. The API is very easy to use, and I can send a text message to my customers in less than 2 minutes. The API is a big-time saver for me since I don't have to write my own code to send SMS messages. I have been using Twilio for a while now and I must say that I am in love with this software.” Amit Kala - Sep 1, 2022

Cons

“So far so good. I haven’t faced any issues with Twilio yet now. This has been really helpful so far.” Sarthak - Sep 5, 2022

“The only disadvantage that I feel is that Twilio lacks some powerful tracking tools in order to maintain a seamless auditing process.” Mohit Garg - Sep 1, 2022

“It doesn’t provide very detailed analytical data which I think is an area where Twilio can improve upon.” Amit Kala - Sep 1, 2022

S

Sarthak

101-500 Employees

Software user since: 1-2 years

4.6/5

4.5/5

5/5

4.5/5

4.5/5

9/10

“A powerful solution to connect with customers via various messaging channels.”

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Cons :

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Posted - Sep 5, 2022

MG

Mohit Garg

2-100 Employees

Software user since: 6-12 months

4.2/5

4/5

4.5/5

4.5/5

4/5

8/10

“Add a personal touch to your business messages using Twilio.”

Pros :

Cons :

Switched from :

Reason for switching :

Posted - Sep 1, 2022

Twilio FAQ’s

What type of company is Twilio?

Twilio is an IT solutions provider that caters to the process automation needs of millions of businesses in India with Call Center CRM Software and Email Marketing Tools.

What does Twilio do?

Twilio provides customized and scalable Call Center CRM Software and Email Marketing Tools, which is transforming business processes across industries. Its team of experts makes IT solutions implementation and usage quite simple.

Is Twilio an Indian company?

Twilio is headquartered in California and is playing a significant role in the digitization of Indian businesses with Call Center CRM Software and Email Marketing Tools.

What is Twilio’s main product?

Twilio primarily deals in Call Center CRM Software and Email Marketing Tools and caters to personalized business needs with diverse modules.

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