In majority of SaaS products, post-implementation support is not required. However, if you face any issue, we will be happy to provide support remotely. Charges would be applicable for this service and dependent on case to case basis.
Generally, no, however you can check at the time you purchase the product, if any service charges are applicable.
Techjockey will provide support at the time of installation of the solution and if the software malfunctions or has some other issue, we will provide support to resolve the issue.
You can contact Techjockey if the software doesn't work or some other issue crops up.