BMC Helix Business Workflows is an advanced service management software, using which business heads can automate, manage and scale their service delivery in an efficient manner. Business houses can fuel up the productivity level and engagement within their employees by allowing them to generate self-sufficient and agile workflows as per their requirements. This whole process also redefines the relationship between IT and business, helping the companies in transforming themselves into a cognitive enterprise.
The intuitive user experience offered by the software makes it easier to allocate relevant solutions and resources as per their requirements. Further, BMC Helix Business Workflows displays issue-based knowledge articles in an automated manner, making it easier for the agents to offer a relevant solution. It also offers a universal service catalog to the users, which can be accessed from any browser or its dedicated mobile app.
With BMC Helix Business Workflows, users get to understand the essential needs of their business. They can encourage collaboration and bring in change within their business abiding by the following steps:
The pricing of BMC Helix Business Workflows is available on request. You can send in a demo request and connect with product experts.
BMC Helix Business Workflows is a web-based software. It also has a dedicated mobile app for iOS and Android devices.
BMC Helix Business Workflows offers an advanced conversational experience. Users can also make service requests through Helix
The software offers a detailed service catalog to all the employees that can be accessed from any browser or mobile app with
By using BMC Helix Business Workflows, users can manage cases and related lifecycle using a wide variety of tasks, resources and
With BMC Helix Workflows, admins can generate and maintain a unified knowledge base within the entire organization.
The software helps admins in defining and monitoring service level targets in a hassle-free manner.
With BMC Helix Business Workflows, users can leverage on cognitive capabilities and eliminate manual work. They can drive higher
BMC Helix Business Workflows can be integrated with other BMC applications and third-party systems via BMC integration
Detailed reports offered by the software help its users in understanding the details of each case, service levels and associated
Users can deliver a comprehensive modern case management system and quick case generation process via recommended templates,
Tailored User Experience
With BMC Helix Business Workflows, users can leverage on innovation suite features to enhance their applications and customize
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BMC Helix Business Workflows
Q. Q.1. How does BMC Helix Business Workplace help in increasing individual productivity and efficiency?
Q. Q.2. How does the drag and drop workflows offered by BMC Helix Business Workflows help in increasing performance?
Q. Q.3. Can I get a demo request for BMC Helix Business Workplace?
Q. Q.4. Does BMC Helix Business Workplace help in managing team productivity?
Q. Q.5. Is there a mobile app for BMC Helix Business Workplace?