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BMC Helix Digital Workplace
BMC Helix Digital Workplace

BMC Helix Digital Workplace

by : BMC


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Brand: BMC

Type: Software

Operating System: Windows

Free Trial Available: No

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BMC Helix Digital Workplace Software Overview

What is BMC Helix Digital Workplace?

BMC Helix Digital Workplace is a web-based omnichannel workplace solution featuring a flexible and consumer-like user interface. It helps organizations create an institute workplace and enhance the agility of their workforce.

The software helps its users think beyond traditional service channels. They get access to virtual agents and chatbots accompanied by Slackbot, Skype and SMS functions.

Companies can use a single service catalog for multiple departments to create a customer-like experience for employees. The self-service workflow further helps in reducing the ticket cost. It can further be integrated with platforms like Microsoft Office 365, AWS, Jira and Microsoft Azure for better collaboration.

How does BMC Helix Digital Workplace help users scale service delivery beyond IT?

BMC Helix Digital Workplace offers to multiply automated, scaled and well-managed services to the employees. Companies can create sub-catalogs and enhance their service deliveries through banners, bundles and virtual marketplaces for every business line.

  1. They can bundle services from several internal service providers to a single request through BMC Helix Digital Workplace.
  2. The software offers detailed track service requests for all business lines.
  3. With BMC Helix Digital Workplace, users can enhance their cross-functional processes and activities with ease.

Pricing of BMC Helix Digital Workplace

The pricing of the BMC Helix Digital Workplace cis available on request. You can send us a callback request, and our product experts will get back to you with the necessary support.

Benefits of BMC Helix Digital Workplace

  1. Customer-like Experiences - With BMC Helix Digital Workplace, users can deliver customer-like experiences to their employees across multiple business units.
  2. Compelling Experience - BMC Helix Digital Workplace helps companies fast forward their productivity with workflow automation.
  3. Framework - BMC Helix Digital Workplace offers a customizable and modular framework, allowing the employer and employees of an organization to make changes within it as per their requirements.
  4. Bundle Services and Tools - By using BMC Helix Digital Workplace, admins can bundle up multiple services and tools as per the location, roles and requirements of an individual employee.
  5. One-click for all - Companies can offer an intuitive ‘One-Click’ solution to their employees by managing or aggregating apps, gears and services within a centralized solution.

BMC Helix Digital Workplace Features

Omni-Channel Engagement

The software offers intelligent conversational experiences for changing the delivery and consuming pattern of a service.

Self Service

Companies can empower their employees to help themselves at times of need from any device. It has simplified the experience for

Unified Service Catalog

With BMC Helix Digital Workplace, companies can allow their employees to order software, hardware and services with a single

Employee Onboarding

Organisations can accelerate the onboarding process of new employees, by allowing them to make key choices in IT and other

Multi-Language Support

With BMC Helix Digital Workplace, users get to collaborate with others in multiple languages within their workstations.

Enhanced Banner Management

BMC Helix Digital Workplace helps its users in promoting services, applications or announcements in different banner sizes within

Integration Services

BMC Helix Digital Workplace can be integrated with any fulfillment engine within your organization.  

Modular Connectors

The software offers integration support with top solutions like Microsoft Azure, Microsoft Office 365, Amazon Web Services,

Single/Multi-Service Requests

BMC Helix Digital Workplace features a two-option request system, namely Request Now and Add to Cart, where Request Now starts

BMC Helix Digital Workplace Plans & Pricing

BMC Helix Digital Workplace price is available on request

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BMC Helix Digital Workplace Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • English

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BMC Helix Digital Workplace FAQ

A. BMC Helix Digital Workplace offers a drag and drop homepage design that can be configured by its users as per their requirements.
A. Yes, the software does offer a self-service system enabling the employees to resolve their queries as per their convenient time schedule from any device of their choice.
A. Yes, you can request an online demo of BMC Helix Digital Workplace. In-house software experts from Techjockey will get back to you as per your mentioned time schedule.
A. Yes, you can integrate BMC Helix Digital Workplace with external platforms like Atlassian JIRA, Microsoft Office 365, Amazon Web Services and more.
A. No, BMC Helix Digital Workplace does not have a mobile application as of now.

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