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CallHippo

by : CallHippo

(4.3)

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CallHippo-Call-center-sofware
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CallHippo

by : CallHippo

₹559/Month
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Brand: CallHippo

Type: Software

Operating System: Windows, IOS, Android

Free Trial Available: No

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CallHippo Software Overview

CallHippo provides a set of features for business users to increase productivity and perform core functions accurately. Depending on the size and requirements of your organization, you can pick the best pricing plan.

Automation through CallHippo further reduces the need for your employees to handle monotonous tasks so that they can focus on critical tasks at hand and apply creative skills for problem solving. Real-time alerts with contact center solutions allow you to have a birds’ eye view of the process so that you can make smart decisions and achieve operational efficiency.

CallHippo Features

  • checkbox Activity Feed CALL ANALYTICS Get info on caller details, call status and time duration. CALL RECORDINGS Listen to call recordings directly
  • checkbox Add New Number COUNTRY-WISE SELECTION Choose new numbers for different countries. UNIQUE NUMBERS FOR EACH DEPARTMENT Get unique numbers for
  • checkbox Set Working Hours DEFINE TIMEZONE Set Timezone-based on your location. DEFINE YOUR WORKING HOURS Customize & set working hours according to
  • checkbox Team collaboration Manage your calls, clients and teammates instantly. All in one place.
  • checkbox Call Recording Record every call on each of your numbers to better monitor your performance as a team.
  • checkbox Call Analytics Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.
  • checkbox On Hold Music On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

CallHippo Plans & Pricing

Why Choose Us
Unlimited Software Choices


There is something for everyone — Choose from over 15000 software options in 600+ software categories

Filter the software features basis your business requirement, select the software in your budget, Add to Cart and buy!

It's as simple as that. Compare unlimited software options and make the right choice for your business

1
Expert Advice
Any Day, Any Time


India's best software experts are at your disposal to guide you for all your software needs

Get the support with comparing different product features, pricing and more to grow your business many fold


Their expertise can help you save time and money

2
Try Before You Buy


Our software partners are fully equipped to provide a FREE demo for Techjockey customers

Explain their software features better so that you make the right choice for your business


They can guide you with different use cases and make sure you own the best suited software and make a positive change in your business growth

3
Fits Right Into Your Budget


At Techjockey, you can get personalised plan and pricing basis your business needs

With so many options, our tech-experts help you select the right match for your business in terms of features and budget

Trusted by many happy and satisfied businesses

4
One software can change your life
We make it happen! Get your hands on the best solution based on your needs.

CallHippo Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows, IOS, Android
  • Desktop, Mobile
  • Web-Based
  • All Industries
  • All Businesses
  • English

CallHippo Reviews

Likelihood to Recommend

60%

Have recommended this product

Customer Reviews
star star star star star 4.3 out of 5
1 customer ratings
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Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.
S
Sanjeev Kumar
29, Sep 2017
star star star star star
I strongly recommend you do use this service.

Compare CallHippo With other Call Center CRM Software

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Reviews (1 reviews)

Platforms

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Deployment

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CallHippo FAQ

Q. What is CallHippo? arrow

A. CallHippo is a virtual phone system which allows small business and enterprise to get local & toll-free numbers instantly from over 50+ countries around the world. With our easy to use interface and robust backend architecture, any business can setup their phone system in less than 3 minutes. CallHippo implements cloud computing into the world of telephony. Our platform allows deployment of a flexible telephony network, wherever an internet connection is available. We aim to replace the desk phones with softphones, eliminating the complexity of setting up a support center.

Q. What are the Network & Audio requirements to use CallHippo? arrow

A. Network Requirements: In order to make or receive calls through CallHippo app you need to have internet connectivity. Audio Requirements: You need to have a headphone with a microphone at the time of making or receiving calls through the phone app.

Q. How can you enable editable extension ? arrow

A. Editable extension is the feature which is provided by the CallHippo where admin users can edit the extension number for their users. For example - If the admin users has the IVR extension is 100, if he/she add new users the IVR extension set with 101 and so on with the further users. With editable extension new users extension can be changed from 101 to 999 as per the requirement.

Q. How to allow Google Chrome to use your microphone? arrow

A. In case you're not able to use your microphone with CallHippo app, Please follow the following steps to solve the problem: Click on the little red-crossed camera in the right corner of Chrome window Select "Always allow https://dialer.callhippo.com to access your microphone" Reload your web app

Q. What is Voicemail Transcription and How to Activate it? arrow

A. A voicemail transcription is one of the advanced features offered by CallHippo which allows you to read your voicemail messages. The transcription of your voicemail messages will be sent to you in an email. Speech-to-text conversion allows agents and managers to analysis the information of voicemail messages without having to listen to the recordings. Benefits of Voicemail Transcription Written Record Use it in your organization Saves time Get a clear picture of your Voicemail Messages Anytime availability How to activate the Voicemail Transcription Feature in CallHippo? Login in to CallHippo Account https://web.callhippo.com/ Go to the number setting Scroll down you will notice the Voicemail Transcription toggle button and turn it on

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