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Eureka

Sold by : Callminer

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About Eureka

CallMiner Eureka is a SaaS-based, customer engagement and speech analytics platform that leverages AI and machine learning to capture, transcribe and reveal insight from 100% of your customer interactions. It comes with automated scoring with sentiment analysis and sensitive data redaction, which creates awareness at scale with evidence to more effectively drive customer experience, contact centre optimization, sale effectiveness and risk mitigation performance. Insights from the software are a unique resource for realizing the key drivers of satisfaction, loyalty and compliance verification.

Sold By : Callminer

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Eureka Specifications

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