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Cube Call centre Solution
Cube Call centre Solution
Cube Call centre Solution

Cube Call centre Solution

Sold by : Cube Software

72%

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About Cube Call centre Solution

What is the Cube Call Center Solution? 

Cube Call Center Solution has been in the helpline service business in India since 1991. This call center software has assisted numerous small to medium-sized business operations across the country. It is jampacked with features such as auto-predictive dialler that facilitates call center employees to make quicker calls and work appropriately. The software enables users to conduct a large number of calls and track them efficiently. 

Cube Call Center Solution advances a contact center solution that assists in the improvement of relations with the customer. The software can be used by call centers of all kinds, sales teams can integrate it with their CRM solutions and report their workflows automatically. Cube Call Center Solutions share data and updates it automatically to and from integrations. 

Features offered by Cube Call Center Solution:

Here is a list of features offered by Cube Call Center Solution for a quick overview of the software: 

  1. best IVR System 
  2. Voice logger 
  3. Pre-built CRM module
  4. Email
  5. Fax
  6. SMS
  7. Voice mail 
  8. Predictive dialler 
  9. Progressive dialler 
  10. Reports 

Benefits of Cube Call Center Solution: 

Here are a few benefits of Cube Call Center Solution: 

  1. Improvement in quality of customer service
  2. Enhanced and automated reporting 
  3. Significant growth in productivity and efficiency 
  4. The escalation in call management, i.e., users can manage their calling list efficiently. 
  5. Increase in communication and responsibility 
  6. Reduction in non-operational expenditures

Price of Cube Call Center Solution in India: 

The price of Cube Call Center Solution varies on customer requirements. Please request a call for further inquiries regarding the software, and our sales team will contact you shortly. 

Sold By : Cube Software

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Cube Call centre Solution Features

This call center software offers predictive diallers for quick and efficient inbound and outbound operations. 
The software consists of a thorough CRM solution that assists in the management of sales and establishing a fruitful customer relationships. 
Operators can take conference call with their managers for better service provisions. 
The software records all the call made by call center for reconciliation purposes.
Call center managers can monitor the call agent’s performance in real-time. They can access the database and check for call recordings and their activity log. 
 Managers can get access to a performance report of the call agent for assessment and appraisal. 
Organizations can change the objective or properties of the campaign and reform workflows in real-time.
This call center software enables users to offer an IVR message to lead for confirmation. 
The software generates reports for the performance of the entire workforce and gives a better overview of the operational pain points. 
Call Agents can send and receive voice mail messages from to and from their customers, respectively. 
Progressive diallers enable call agents to minimize time wasted between calls by automatically dialing a number. 
The software integrates email and SMS communication modules for better interaction. 
Cube Call Center Solutions integrates with fax machine to deliver documents quickly and effectivley. 

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Cube Call centre Solution Specifications

Cube Call centre Solution Reviews

72% Highly Recommended

OVERALL 4.7 star-icon

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Customer Feedback

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

laxman mewada

Position: User

Overall Rating

Ease of Use

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One can find variety of decisions

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Feb 4 2019

Bhakti Mishra

Position: User

Overall Rating

Ease of Use

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This website is helpful

PROS :

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Jun 20 2018

Vivek Verma

Position: User

Overall Rating

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Support

They suggested several good matches

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Jun 13 2018

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Cube Call centre Solution FAQs

Yes, you can customize the entire software according to your necessities. It includes the features you want to include or exclude, adding logo, etc.
Cube Call Center Software provides service for at least 5 users.
This customer care software works for both inbound and outbound sales workflows.
The minimum system requirements for this call center is windows 7, 8, or 10 operating system.
Yes, users can regulate shift workhours according to their preferences.

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