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IVR System for Call Center | Cloud Based IVR System | Interactive Voice Response System
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EasyGoIVR

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EasyGo IVR is an Interactive Voice Response software that supports, monitors, and reports on incoming and outgoing calls in real-time. It provides a graphical representation of all calls answered or connected and intelligent call routing and personalized voice greetings. EasyGo IVR system records a... Read more

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EasyGoIVR Software Overview

What is EasyGoIVR?

EasyGo IVR is an Interactive Voice Response software that supports, monitors, and reports on incoming and outgoing calls in real-time. It provides a graphical representation of all calls answered or connected and intelligent call routing and personalized voice greetings.

EasyGo IVR system records and tracks the calls to attribute these towards the proper marketing channels. It is an agent-friendly IVR calling software offering scalable solutions to call centers, marketing companies, and help desks. It streamlines the entire calling process by automating recording, blocklisting, and tracking operations.

EasyGo interactive voice response software lets it check the call's status, recording, and responses with its centralized dashboard. The dashboard is a centralized point for managing & monitoring calls for customer agent mapping, call recording, and tracking.

Why Choose EasyGo IVR?

EasyGoIVR could be used by any business that handles incoming and outgoing calls. Here are a few reasons why you should choose EasyGoIVR over other IVR software.

  • Automatic telephony system for interacting with callers, gathering information, and routing calls to the right agents
  • Blacklisting module for blocking nonessential callers for protecting the callers' database
  • CDR or call detail records with all information regarding telecommunication transactions and telephone calls
  • Powerful IVR system for keypad selection, speech recognition, and pre-recorded messages

Benefits of EasyGo IVR Software

EasyGoIVR offers a wide range of benefits. Here are a few benefits that small and medium businesses could avail themselves with EasyGo IVR solution

  • Accurate Routing: Routing calls to the correct department/agent to improve the response time.
  • Increases Efficiency: Higher operational efficiency as calling processes are automated and wait times are decreased drastically
  • Automated agent interactions: Automatic customer agent interaction process helps in effortless lead conversion
  • Intelligent call routing: Routes interested callers immediately to live agents after answering a few pre-recorded questions.
  • Tracking the calls: Collects customer data for marketing efforts and doing post-campaign analysis.
  • Custom-built menus: Custom-built automatic menu system for expediting incoming calls.
  • Improved lead conversion: As calls get routed to live agents chatbot interaction, the possibility of lead conversion is always higher.

Key Functionalities of EasyGo IVR Software

  • Programmable interface for analog and digital phone lines
  • Blacklisting module for blocking unsolicited calls
  • Customer-Agent mapping for analyzing customer interactions
  • Call recording for performance evaluation and agent training
  • Call tracking for caller information management

How Does EasyGo IVR System Work?

The latest version of EasyGo IVR is primarily used for call tracking, recording, and IVR. It has an intuitive interface and is simple to use. EasyGo IVR software can be easily integrated with your existing systems to ensure a smooth workflow. For more information, you can also refer to user manuals and take an online EasyGo IVR demo at Techjockey.com.

How to Use EasyGo IVR?

Get started with EasyGo IVR in 5 simple steps:

Step 1: Buy EasyGo IVR installation key from techjockey.com

Step 2: Directly login through the official website.

Step 3: Sign up & create your account

Step 4: Add users & assign permissions

Step 5: Get started with EasyGo IVR

What is the price of EasyGo IVR?

EasyGo IVR comes with multiple pricing plans and caters to a diverse customer base:

EasyGoIVR Price ranges:

  • Silver: ₹1770
  • Gold: ₹3540
  • Platinum: ₹5900
  • Diamond: ₹9440

The price may vary based on customization, additional features required, number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

EasyGoIVR Plans & Pricing

Silver
1770
  • 2000 Free Minutes
  • 0.55 Call Rate / Minute
  • 4 Channels
  • 16 Agents
  • 4 Group
  • 0.18 Paisa / SMS
  • 2 Months Report Availability
  • (1 Month Validity)
    • Quantity
Gold
3540
  • 5000 Free Minutes
  • 0.50 Call Rate / Minute
  • 4 Channels
  • 50 Agents
  • 10 Group
  • 0.15 Paisa / SMS
  • 4 Months Report Availability
  • (6 Months Validity)
    • Quantity
Platinum
5900
  • 8000 Free Minutes
  • 0.40 Call Rate / Minute
  • 16 Channels
  • 100 Agents
  • 30 Group
  • 0.15 Paisa / SMS
  • 6 Months Report Availability
  • (6 Months Validity )
    • Quantity
Diamond
9440
  • 16000 Free Minutes
  • 0.40 Call Rate / Minute
  • 16 Channels
  • 100 Agents
  • 30 Group
  • 0.15 Paisa / SMS
  • 6 Months Report Availability
  • (1 Year Validity )
    • Quantity

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EasyGoIVR Features

Time Based Call Routing

The feature routes calls to the agents based on specific dates and time zones.

Sticky agent

The IVR software helps connect a caller to the previous agent for easy follow-ups.

Call Tracking/Push API

The module captures the caller's information and saves it in the database for marketing & follow-up purposes.

Call Recording

EasyGo IVR makes it easy to record customer calls for performance evaluation and agent training purposes.

Click to Call

This option prevents the possibility of misdialed numbers by providing single-click call buttons.

Voice Mail

Voice commands help callers interact with chatbots to resolve their queries before a live agent hops in partially.

CRM integration

CRM integration links customer data and insights together for intelligent call routing.

Analytics & Reporting

Use the feature in the EasyGoIVR system for optimizing call flows and menu selections.

SMS & Email Alerts

Send account updates and notifications to customers with built-in SMS and email alerts function.

Blacklisting

EasyGoIVR blocks unnecessary callers and protects the callers' database.

Programmable Extensions With Multi-Level IVR

Call forwarding and virtual number support provides callers an interactive calling experience.

Customer Agent Mapping

The process records and analyses the customer interactions for better engagement.

CDR (Call Detail Records)

Detailed call records are available for training and performance management purposes.

Automatic Call Distribution

The IVR software makes connecting and distributing calls to suitable agents easy.

EasyGoIVR Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows iOS Android
  • DesktopMobileiPad
  • Web-Based
  • All Industries
  • All Businesses
  • English
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EasyGoIVR Reviews

100%

Have recommended this product

Overall Score

4.8/5
Based on 2 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

AK

abhinav kumar singh

Associate, Education

2-100 Employees

Software user since: 2+ years

5/5

5/5

5/5

5/5

5/5

10/10

“The Best IVR Solution”

Pros :

Cons :

Reason for choosing the software :

Posted - Nov 22, 2021

K

Krishna

Associate, Logistics and Supply Chain

2-100 Employees

Software user since: 6-12 months

4.7/5

5/5

5/5

4/5

5/5

10/10

“One of the best Hosted IVR Solution”

Pros :

Cons :

Reason for choosing the software :

Posted - Nov 13, 2021

EasyGoIVR FAQ

A. EasyGo IVR is compatible with all operating systems as it is a web-based IVR software.
A. EasyGo IVR app is available for iOS and Android.
A. EasyGo IVR calling software supports web-based deployment type.
A. EasyGo IVR integrated voice response software pricing starts at Rs. 1770 for the silver plan.
A. EasyGo IVR calling software is typically used in call centers, BPOs, banks, and more.
A. EasyGo IVR software demo is available for free with techjockey.com.
A. EasyGo IVR integrated voice response software offers a free trial. However, the premium plan with advanced features starts at Rs. 1770.
A. EasyGoIVR doesn't require any installation as it is web-based IVR software
A. EasyGo IVR calling software helps with call recording, tracking, and monitoring. It's a complete solution for blacklisting and automatic call distribution.

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