Deetya IVR Guru

Sold by : Deetya Soft

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(4.5) (2 Deetya IVR Guru Reviews)

Ease of Use 4.8

Value for Money 4.5

Features 4.3

Support 4.1

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About Deetya IVR Guru

What is IVR Guru?

The IVR Guru is an IVR software that interacts with callers, gathers information and routes them to the appropriate recipient. The software allows multiuser login and ensures role-based access to the users. It also supports features like call monitoring, autodialer, predictive dialer, holiday mapping and call queuing. IVR Guru keeps the customers updated with its email and SMS notifications. The software also has a built-in Customer Relationship Management system. IVR Guru also features a dashboard and customer segmentation feature to help its users.

How is the Click to Call Feature of IVR Guru Beneficial for Users?

The click to call feature lets users easily connect with their clients through a voice call. The software provides Application Program Interface to its users which they can integrate into their website. This allows customers to make voice calls to the required department by just a single click.

This click to call feature saves the costs of users owing to its cloud-based telephony system and provides high scalability. It also provides disaster recovery so that you don’t lose touch with your customers at the time of any failure in the software. IVR Guru provides mobile integration to let remote workers have access to the features of the telephone system.

What is the Auto Dialer Feature of IVR Guru?

The software’s Auto Dialer feature automatically calls a list of phone numbers, monitors all the calls and links an available representative with a customer. The numbers can be selected ambiguously or can also be imported from any specific file. The software also allows users to tag important numbers for easy future identification. The list of numbers can be categorized by campaign names.

Pricing of IVR Guru

The software is available at the starting price of Rs 15,600/-.

How is the Bulk Voice Calls Feature of IVR Guru Useful?

With the IVR system software bulk voice calling feature, users can easily enter the potential market and reach out to the target audience with their communication devices. The software guides users throughout the process so that they can seamlessly reach out to the target audience and also gain a web reputation. The software performs regular directing and testing to minimize the chances of any risk or failure by the help of contact center software.

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Deetya IVR Guru Features

Auto Lead Assigning

IVR Guru helps users gather leads about their potential contacts. It also helps them grade their business leads and measure efficiency.

detail_faq_tick Leads Capture

The software captures leads for the users and then helps them track the whole lead cycle for their business.

detail_faq_tick Follow up

The follow-up feature is useful as it keeps the records of the customers who had requested a callback and the customer care agents give them a call accordingly.

detail_faq_tick Client Searching

IVR Guru helps conduct voice campaigns and increases the number of clients for the user.

detail_faq_tick Reports

The software generates campaigns for the users and also provides detailed reports to them about those campaigns so that they can make changes accordingly.

detail_faq_tick Maintain Client Profile

It maintains all the necessary records related to the client.

detail_faq_tick History Tracking

This software maintains the full call history of the user.

detail_faq_tick Lead IVR Feature

IVR Guru’s lead IVR feature helps the users to grade their business leads and measure the efficiency of their company.

detail_faq_tick User Wise Dashboard Option

It provides a useful dashboard feature to let both customers and users correspond with each other.

detail_faq_tick Working With Lead

The lead grading system works as an important part of the business sales process.

detail_faq_tick Google Adwords Report

This software provides a full report of the Google AdWords to the users to get performance data for a sales campaign.