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Deetya IVR Guru

Sold by : Deetya Soft

PRICE ON REQUEST

(4.5) (2 Deetya IVR Guru Reviews)

74%

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About Deetya IVR Guru

What is IVR Guru?

The IVR Guru is an IVR software that interacts with callers, gathers information and routes them to the appropriate recipient. The software allows multiuser login and ensures role-based access to the users. It also supports features like call monitoring, autodialer, predictive dialer, holiday mapping and call queuing. IVR Guru keeps the customers updated with its email and SMS notifications. The software also has a built-in Customer Relationship Management system. IVR Guru also features a dashboard and customer segmentation feature to help its users.

How is the Click to Call Feature of IVR Guru Beneficial for Users?

The click to call feature lets users easily connect with their clients through a voice call. The software provides Application Program Interface to its users which they can integrate into their website. This allows customers to make voice calls to the required department by just a single click. 

This click to call feature saves the costs of users owing to its cloud-based telephony system and provides high scalability. It also provides disaster recovery so that you don’t lose touch with your customers at the time of any failure in the software. IVR Guru provides mobile integration to let remote workers have access to the features of the telephone system.

What is the Auto Dialer Feature of IVR Guru?

The software’s Auto Dialer feature automatically calls a list of phone numbers, monitors all the calls and links an available representative with a customer. The numbers can be selected ambiguously or can also be imported from any specific file. The software also allows users to tag important numbers for easy future identification. The list of numbers can be categorized by campaign names.

Pricing of IVR Guru

The software is available at the starting price of Rs 15,600/-.

How is the Bulk Voice Calls Feature of IVR Guru Useful?

With the IVR system software bulk voice calling feature, users can easily enter the potential market and reach out to the target audience with their communication devices. The software guides users throughout the process so that they can seamlessly reach out to the target audience and also gain a web reputation. The software performs regular directing and testing to minimize the chances of any risk or failure by the help of contact center software.

Sold By : Deetya Soft

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Deetya IVR Guru Features

IVR Guru helps users gather leads about their potential contacts. It also helps them grade their business leads and measure efficiency.
The software captures leads for the users and then helps them track the whole lead cycle for their business.
The follow-up feature is useful as it keeps the records of the customers who had requested a callback and the customer care agents give them a call accordingly.
IVR Guru helps conduct voice campaigns and increases the number of clients for the user.
The software generates campaigns for the users and also provides detailed reports to them about those campaigns so that they can make changes accordingly.
It maintains all the necessary records related to the client.
This software maintains the full call history of the user.
IVR Guru’s lead IVR feature helps the users to grade their business leads and measure the efficiency of their company.
 It provides a useful dashboard feature to let both customers and users correspond with each other.
The lead grading system works as an important part of the business sales process.
This software provides a full report of the Google AdWords to the users to get performance data for a sales campaign.  
Users can download the recordings of the conversations between the company agents and the customers.
The software records all the calls of the agent and the customer. This helps in future training purposes and scaling.
IVR Guru efficiently forwards the calls from one agent to another so that the clients will not have to wait for a long time when an agent is busy.
 The software maintains a full report of the clients and the leads which are beneficial for the system for future reference.  

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Deetya IVR Guru Specifications

Deetya IVR Guru Reviews

74% Highly Recommended

OVERALL 4.5 star-icon

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Customer Feedback

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

PIYUSH PARAMJEET

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

useful service providing

PROS :

CONS :

Jan 12 2018

Vikas Kumar

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

great purchase

PROS :

CONS :

Jan 5 2018

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Deetya IVR Guru FAQs

IVR Guru is a lead capturing software that helps users by gathering contact information about probable customers and visitors of the user’s websites.
The software helps users carry out voice campaigns on behalf of their clients. Their campaigns include SMS campaigning, call campaigning, etc. With multiple campaigns, the users can easily attract more customers which in turn leads to an increase in sales.
The software allows its users to track the performance of their employees with efficiently designed tools and services that help to measure the performance of employees on call, the amount of time devoted by the employee on each call from the customer, etc.
The software has an efficient missed call service which involves a voice prompt feature that informs the customer that his/her call has been received and he/she will be soon contacted by the customer care team.
The software provides Virtual Mobile Numbers to the users that enable them to get inbound calls from any telephone user on any mobile networks throughout the world.

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