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MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
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MyOperators

Sold by : MyOperator

PRICE ON REQUEST

(4.2) (4 MyOperators Reviews)

63%

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About MyOperators

What is MyOperator?

MyOperator is one of the best call center software for businesses of all sizes in India. This solution is trusted by the vast number of business operators that require a fully functional call center. This call center software enables a user to conduct and track a large volume of calls in real-time. The software is capable of automatically allotting calls to the call operators in real-time. It checks for the operators who are free every time a customer calls. 

MyOperator enables organizations to integrate it with their ongoing APIs. It facilitates seamless data sharing with CRMs for effortless sales work. This software generates push reports through SMS and Emails to keep the operational information at the manager and call the operator’s fingertips. For real-time monitoring, managers can use the live dashboard. 

What features does MyOperator offer? 

MyOperator offers the following features: 

  1. Virtual number 
  2. Toll-free number 
  3. Vanity numbers
  4. Call recorder
  5. Call tracker
  6. Push notification reports
  7. Live dashboard 
  8. Live call info
  9. Performance reports
  10. Multi-level IVR 
  11. After hours call routing 
  12. Real-time transfer

How does MyOperator work?

MyOperator call center software operates in four steps: 

  1. Customer Call: Caller/potential customer dials the centralized business phone number. 
  2. Call Handling: MyOperator plays the recorded IVR message and asks caller to select extension or department. 
  3. Call Forwarding: The call gets transferred to the considered department or agent. Meanwhile, MyOperator system is tracking and recording the call and its status. 
  4. After Call: Callers can review the calling experience. Managers will get the call reports. 

The price of MyOperator

MyOperator is available in four different plans; they are: 

  1. Building Business – Rs. 1500/- per month 
  2. Growing Business – Rs. 3000/- per month
  3. Big Business – Rs. 5000/- per month 
  4. Enterprise – Please request for price

For further information regarding this call center management software, please request a call. Our sales team will contact you at the earliest. 

Sold By : MyOperator

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MyOperators Features

Companies can choose their business phone numbers and customize it any time.
Call center managers can monitor all the calls made in a day. 
Users can create an IVR response system and use it to direct calls towards concerned agent or operator. 
MyOperator offers important updates to improve the workflows through notifications.
This call center software can integrate with the customer relationship management solution seamlessly and share data for leads and sales funnel accordingly. 
Call centres can use this software to record all the calls made on a daily basis. These recordings can be heard to monitor employees’ activity.
Call centres can deploy toll free helpline numbers and increase the traffic to their marketing campaign. 
The software offers detailed operational insights to improve daily workflows. 
This software enables managers to track all the important details of the calls being made by the call centre. It records when and why of the call, the duration, etc.
The software also provides voicemail services that companies can use to record audio messages from their customers. 
Organizations can create intercom groups for sharing calls and assigning it accordingly. 
This feature enables users to assign specific agents to sort out queries instantly. 
The software provides data in PDF and excel sheets which makes it easily shareable and readable. 
The software uses SSL security system to protect call center data from any attempt of stealing. 
Organizations can integrate this software with their regular APIs for daily workflow. 

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MyOperators Specifications

MyOperators Reviews

63% Highly Recommended

OVERALL 4.2 star-icon

5 star
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Customer Feedback

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Anupam Saini

Position: User

Overall Rating

Ease of Use

Value for Money

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From sceptic to supporter

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Oct 19 2017

mitesh Tiwari

Position: User

Overall Rating

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You have to trust these people guys

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Oct 12 2017

Syed Ahmed

Position: User

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Aug 22 2018

Anand

Position: User

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Aug 22 2018

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MyOperators FAQs

A. To get customized solutions, click on “Request for price” under Enterprise Custom Plan. Our sales team will contact you and take your requirements and help you accordingly.
A. There is no upper cap for lines in each plan, users can include as many lines as they want.
A. MyOperator uses cloud-based services to save data online.
A. Yes, Techjockey provides demo for MyOperator. To avail the demo, please request a call.
A. The updates are covered under your monthly/yearly subscription plan of the software.

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PRICE ON REQUEST

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